Giving and receiving feedback

The right kind of feedback clarifies expectations, helps to learn from mistakes and to reinforce what is already going well. Good feedback supports teams and individuals in their development, contributes to better work results and is a two-way exchange.

In this seminar, you will learn how to give feedback constructively – to peers, employees and managers. You will also learn how to accept feedback confidently so that you are able to turn it into something positive. Many practical exercises and exchanges with other seminar participants will support you in your learning success.

Contents

  • How to give constructive feedback to peers, employees and to the top
  • Accepting feedback with confidence
  • Knowing different types of feedback
  • The right words, the right setting
  • Being specific, empathetic and self-confident
  • Choosing the right time
  • Building a constructive feedback culture